ANEWTASK PRIVACY POLICY
Last Updated: [INSERT DATE]
This Privacy Policy explains how Anewtask, Inc. ("Anewtask," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information when you use our website, mobile website, applications, account features, directory, search tools, messaging tools, Tasker listings, subscription features, verification tools, and related online services (collectively, the "Services").
Anewtask is an online listing and connection platform that helps customers find and communicate with independent local Taskers. Anewtask is not the service provider for jobs, does not employ Taskers, does not guarantee Tasker work, and is not a party to customer-Tasker service contracts.
By using the Services, you acknowledge this Privacy Policy. If you do not agree, do not use the Services.
1. Scope
This Privacy Policy applies to personal information we collect when you:
- visit or use the Services;
- create a customer or Tasker account;
- submit a service request;
- search for Taskers;
- create, publish, or manage a Tasker listing;
- upload business documents, credentials, photos, or other content;
- communicate with users through Anewtask;
- contact support;
- purchase or renew a subscription;
- interact with emails, texts, cookies, analytics, or advertising tools;
- use third-party login options; or
- otherwise communicate with Anewtask.
This Privacy Policy does not cover the independent privacy practices of Taskers, customers, payment processors, Google, Apple, Facebook, analytics providers, advertising partners, or other third parties, except as described in this Policy.
2. Adults Only
The Services are intended for users who are at least 18 years old. We do not knowingly allow persons under 18 to create accounts.
We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13, we will take reasonable steps to delete or limit that information, subject to lawful retention needs. If you believe we have collected information from a child under 13, contact us at [INSERT PRIVACY EMAIL].
3. Personal Information We Collect
The information we collect depends on how you use the Services.
3.1 Customer information
If you create a customer account, submit a request, or contact a Tasker, we may collect:
- name;
- email address;
- phone number;
- password or account credentials;
- zip code, city, general location, or service location;
- project type, service category, project description, timeline, budget, preferences, and answers to project questions;
- photos, videos, documents, or other files you upload;
- messages and communications with Taskers or Anewtask;
- saved Taskers, searches, requests, reviews, ratings, and account activity;
- support requests and feedback; and
- any other information you choose to provide.
3.2 Tasker information
If you create a Tasker account or listing, we may collect:
- business owner name or responsible party name;
- business name;
- business address;
- business phone number;
- business email address;
- login credentials;
- business entity information;
- service categories, service descriptions, pricing or rate information, service areas, availability, and profile information;
- license numbers, license classifications, insurance information, bond information, certifications, registrations, credentials, permits, and related documents;
- W-9 or tax-related information if requested and applicable;
- identity or business verification documents if requested;
- portfolio photos, logos, videos, job photos, and marketing materials;
- reviews, ratings, responses, and communications;
- subscription status, payment records, billing information, invoices, receipts, and transaction identifiers;
- referral information and promotional credit records; and
- support communications and account activity.
3.3 Messages and communications
We may collect messages, chat logs, attachments, quote requests, replies, phone links, email interactions, support communications, dispute-related communications, and related metadata.
Anewtask may access, review, preserve, analyze, or use messages for customer support, safety, dispute review, training, quality assurance, fraud prevention, platform improvement, legal compliance, and enforcement of our Terms.
3.4 Payment and subscription information
Tasker subscription payments are processed by a third-party payment processor. We may collect subscription plan, billing status, transaction history, renewal date, invoice records, partial payment details, payment method type, card brand, last four digits, billing address, tax information, and payment processor identifiers.
We do not intentionally store full credit card numbers unless specifically stated and handled through a compliant payment provider.
3.5 Third-party login information
If you sign in using Google, Apple, Facebook, or another third-party login provider, we may receive information permitted by that provider and your settings, such as name, email address, profile identifier, profile image, authentication token, or other account information.
Your use of third-party login services is subject to the third party's privacy policy and terms.
3.6 Device, usage, and technical information
We may automatically collect:
- IP address;
- device type;
- browser type;
- operating system;
- pages viewed;
- referring and exit pages;
- search terms;
- clickstream data;
- date and time of visits;
- session activity;
- approximate location inferred from IP address;
- cookie identifiers;
- advertising identifiers where applicable;
- crash logs;
- security logs; and
- other diagnostic or analytics information.
3.7 Cookies, pixels, and similar technologies
We and our service providers may use cookies, pixels, tags, SDKs, local storage, analytics tools, and similar technologies to operate the Services, remember preferences, keep users logged in, improve performance, understand traffic, prevent fraud, measure marketing, and support advertising or retargeting where used.
You can control many cookies through your browser settings. Blocking cookies may affect platform functionality.
3.8 Information from third parties
We may receive information from service providers, verification vendors, payment processors, analytics providers, advertising partners, fraud-prevention tools, public databases, licensing sources, business directories, referral sources, social login providers, and other users.
4. How We Use Personal Information
We may use personal information to:
- provide, operate, maintain, and improve the Services;
- create and manage customer and Tasker accounts;
- process service requests and display relevant Taskers;
- publish and manage Tasker listings;
- allow users to communicate;
- process subscriptions, payments, renewals, cancellations, invoices, and refunds if applicable;
- review Tasker documents, credentials, and profile information;
- request updated documentation or re-verification;
- provide customer support;
- respond to questions, complaints, and disputes;
- monitor, review, and improve user communications and platform quality;
- detect, investigate, and prevent fraud, spam, abuse, security incidents, illegal activity, and violations of our Terms;
- personalize content, search results, and user experience;
- send transactional, administrative, security, subscription, and account communications;
- send marketing communications where permitted by law;
- measure and improve advertising and marketing;
- maintain business, legal, tax, accounting, and compliance records;
- enforce our Terms and policies;
- comply with law, legal process, and government requests;
- protect the rights, safety, and property of Anewtask, users, and others;
- test, train, analyze, and improve internal systems, support processes, and platform functionality; and
- carry out any other purpose disclosed at the time of collection or with your consent.
5. Public Tasker Information
If you create a Tasker listing, some information may be publicly visible, including:
- business name;
- business owner or responsible party name if displayed;
- business phone number;
- business email address;
- business address or service area;
- license information;
- insurance or bond information if displayed;
- service categories;
- descriptions, prices, availability, photos, logos, reviews, ratings, and profile content; and
- any other information you choose to publish.
Do not submit information for publication that you do not want publicly visible.
6. Information Shared Between Users
The Services may allow customers and Taskers to exchange messages, project details, photos, addresses, phone numbers, email addresses, access instructions, budgets, timelines, estimates, and other information.
If you choose to share information with another user, that disclosure is made at your direction. Once another user receives your information, Anewtask cannot control how that user stores, uses, discloses, or misuses it.
Anewtask is not responsible for user-to-user or off-platform disclosures except as required by law.
7. How We Disclose Personal Information
We may disclose personal information in the following ways.
7.1 To other users
We may disclose information to customers and Taskers as needed to provide the Services, including profile information, service request information, messages, reviews, ratings, photos, business details, and contact information you choose to share.
7.2 To service providers and vendors
We may disclose information to companies that help us operate the Services, including hosting providers, cloud infrastructure providers, payment processors, email vendors, SMS providers, customer support tools, analytics providers, security vendors, verification vendors, background-check vendors if used, document storage providers, marketing vendors, and professional advisors.
7.3 To payment processors
Subscription payments are processed by a third-party payment processor. Payment processors may collect and process payment information according to their own terms and privacy policies.
7.4 To login providers
If you use third-party login features, information may be exchanged with Google, Apple, Facebook, or another login provider according to your settings and the provider's policies.
7.5 For legal, safety, and enforcement purposes
We may disclose information if we believe disclosure is reasonably necessary to comply with law, subpoenas, court orders, government requests, law-enforcement requests, legal process, tax obligations, or regulatory requirements.
We may also disclose information to enforce our Terms, protect safety, prevent fraud, investigate abuse, respond to disputes, or protect the rights, property, or security of Anewtask, users, or others.
7.6 In business transfers
We may disclose or transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.
7.7 With your consent or direction
We may disclose information when you direct us to do so or otherwise consent.
7.8 Aggregated or deidentified information
We may use and disclose aggregated or deidentified information that cannot reasonably identify you, where permitted by law.
8. Cookies, Analytics, Advertising, and Privacy Choices
We may use analytics and advertising tools to understand usage, improve the Services, measure marketing, and show or measure ads.
Anewtask does not sell personal information for money. However, some analytics, pixels, cookies, retargeting, or advertising activities may be considered a "sale," "sharing," or use for cross-context behavioral advertising under California or other state privacy laws.
Where required by law, users may opt out of sale, sharing, or targeted advertising by using a "Do Not Sell or Share My Personal Information" link or similar privacy control if provided, contacting us at [INSERT PRIVACY EMAIL], or using a legally recognized browser-based opt-out preference signal such as Global Privacy Control where required.
Older browser "Do Not Track" settings are not uniform. Anewtask does not treat Do Not Track as a legal opt-out unless required by applicable law.
9. Sensitive Personal Information
Depending on what users provide, we may process sensitive personal information, such as government identifiers, tax identifiers, account login credentials, contents of user messages, precise service addresses voluntarily entered by users, insurance or license documents, and other sensitive documents.
Anewtask does not use sensitive personal information to infer characteristics about users except as permitted by law. We use sensitive information as reasonably necessary to provide and secure the Services, verify information, process subscriptions, prevent fraud, comply with law, and fulfill disclosed business purposes.
Anewtask does not intentionally collect GPS-based precise geolocation for tracking users within a small radius unless separately disclosed. Users may voluntarily provide exact addresses or property locations when requesting or arranging services.
Anewtask does not use uploaded photos to create biometric templates or facial recognition identifiers unless separately disclosed and legally permitted.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain accounts, publish listings, process subscriptions, communicate with users, prevent fraud, resolve disputes, enforce agreements, comply with legal obligations, and maintain business records.
Retention periods vary depending on the type of information, user relationship, legal requirements, risk, and business needs.
Examples:
- Account information may be retained while the account is active and for a reasonable period after closure.
- Tasker listing information may be retained while the listing is active and for a reasonable period after removal for compliance, fraud prevention, dispute handling, and recordkeeping.
- Messages may be retained for support, safety, dispute review, legal compliance, and platform integrity.
- Payment and subscription records may be retained for accounting, tax, legal, chargeback, and compliance purposes.
- Verification documents may be retained as long as reasonably necessary for verification, fraud prevention, compliance, disputes, and legal obligations.
- Security logs may be retained for fraud prevention, cybersecurity, and investigation purposes.
- Deleted or hidden content may remain in backups or archives for a limited period.
When information is no longer needed, we may delete, deidentify, aggregate, or archive it.
11. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, app, database, network, storage system, or transmission method is completely secure.
Anewtask cannot guarantee that personal information will never be accessed, disclosed, altered, lost, or destroyed by unauthorized persons or third-party attacks.
You are responsible for using a strong password, keeping your login credentials confidential, limiting what you share with other users, and promptly notifying us of suspected unauthorized access.
12. Your Choices
Depending on your location and the Services available to you, you may have choices to:
- update account information;
- edit or remove certain profile information;
- delete certain content;
- cancel subscriptions;
- opt out of marketing emails;
- opt out of certain text messages;
- control cookies through your browser;
- submit privacy rights requests where applicable; and
- request account deletion, subject to lawful retention needs.
To make a privacy request, contact us at [INSERT PRIVACY EMAIL].
We may need to verify your identity before processing certain requests. We may deny or limit requests where permitted by law, including where retention is required for security, fraud prevention, legal compliance, dispute handling, accounting, tax, or legitimate business purposes.
13. California Privacy Notice
This section applies to California residents to the extent the California Consumer Privacy Act, as amended, applies to Anewtask.
California privacy law may provide rights to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and be free from discrimination for exercising privacy rights.
13.1 Categories collected
In the past 12 months, depending on how users interact with Anewtask, we may have collected the following categories of personal information:
- Identifiers, such as name, email address, phone number, IP address, account ID, business name, address, and online identifiers.
- Customer records information, such as billing details, business information, payment records, and account information.
- Protected classification information if voluntarily provided or included in documents or communications.
- Commercial information, such as subscriptions, invoices, service requests, searches, saved Taskers, and transaction history with Anewtask.
- Internet or electronic network activity, such as device data, browser data, pages viewed, clicks, search activity, and cookie data.
- Geolocation information, such as approximate location from IP address, zip code, city, service area, or exact address voluntarily provided for a project.
- Audio, electronic, visual, or similar information, such as uploaded photos, videos, messages, and support communications.
- Professional or employment-related information, such as Tasker business credentials, licenses, certifications, work history, and service descriptions.
- Inferences, such as preferences, service interests, location-based matching, and platform usage patterns.
- Sensitive personal information, such as tax identifiers, government identifiers, account login credentials, message contents, precise service addresses voluntarily provided, and sensitive documents if submitted.
13.2 Sources
We collect information from you, other users, your device, cookies and analytics tools, payment processors, login providers, verification vendors, public sources, service providers, and business partners.
13.3 Purposes
We collect and use personal information for the business and commercial purposes described in this Privacy Policy, including platform operation, account management, Tasker listings, service matching, messaging, subscriptions, verification, support, security, fraud prevention, legal compliance, analytics, advertising where used, and platform improvement.
13.4 Disclosures
We may disclose personal information to service providers, contractors, payment processors, verification vendors, analytics providers, advertising partners where used, professional advisors, legal authorities, business transaction recipients, and other users as directed by your use of the Services.
13.5 Sale or sharing
Anewtask does not sell personal information for money. However, some analytics, advertising, retargeting, or cookie activities may be considered "sale" or "sharing" under California law. Where required, you may opt out through the privacy choices described in this Policy.
13.6 Sensitive personal information
Anewtask does not use sensitive personal information to infer characteristics about California residents except as permitted by law.
13.7 California rights
Subject to legal limits, California residents may request to:
- know what personal information we collect, use, disclose, sell, or share;
- access personal information;
- delete personal information;
- correct inaccurate personal information;
- opt out of sale or sharing;
- limit certain uses and disclosures of sensitive personal information; and
- avoid discrimination for exercising privacy rights.
Submit requests by contacting [INSERT PRIVACY EMAIL] or using any privacy request form we make available. Authorized agents may submit requests where permitted by law. We may require proof of authorization and identity verification.
14. Other State Privacy Rights
Residents of other U.S. states may have privacy rights under applicable state laws, including rights to access, delete, correct, obtain a copy of personal information, opt out of targeted advertising, opt out of sale, or appeal a denied request. If these rights apply to you, submit a request at [INSERT PRIVACY EMAIL]. We will respond as required by applicable law.
15. Marketing Communications
You may opt out of marketing emails by using the unsubscribe link or contacting us.
You may opt out of non-essential text messages by replying STOP where supported or by contacting us.
Even after opting out, you may still receive service-related communications, including account notices, security alerts, subscription notices, payment notices, legal notices, and support communications.
16. International Users
Anewtask is currently being developed for users in the United States, beginning in Los Angeles, California. If you access the Services from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.
Do not use the Services if your use would be unlawful in your jurisdiction.
17. Third-Party Links and Services
The Services may contain links to third-party websites, apps, payment tools, social media pages, login providers, or other services.
Anewtask is not responsible for third-party privacy practices, security, content, or policies. Review third-party privacy policies before using them.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify users by posting the updated Privacy Policy, changing the "Last Updated" date, emailing account holders, or providing notice through the Services.
Your continued use of the Services after the updated Privacy Policy becomes effective means you acknowledge the updated Policy.
19. Contact Us
For privacy questions or requests, contact:
- Anewtask, Inc.
- Privacy Email: [INSERT PRIVACY EMAIL]
- Mailing Address: [INSERT BUSINESS MAILING ADDRESS]
- Phone: [INSERT BUSINESS PHONE NUMBER]