ANEWTASK SUBSCRIPTION CANCELLATION POLICY

1. How to cancel

A Tasker may cancel automatic renewal through any cancellation control made available in Account Settings. Until or whenever that control is unavailable, the Tasker may cancel online by sending an email to support@anewtask.com from the email address associated with the account. The website should provide an immediately accessible preformatted cancellation email link.

Suggested subject: Cancel AnewTask subscription. Include the account email and state whether the monthly or annual subscription should be canceled. AnewTask will not require an in-person visit or require the Tasker to call by telephone to complete an online cancellation.

2. When cancellation takes effect

Cancellation stops future automatic renewals after the request is authenticated and processed. AnewTask records a durable confirmation reference, request time, and effective date. The confirmation remains visible in the Tasker billing area and can be printed or saved; an electronic confirmation is queued to the account email when delivery is configured. Access normally remains available through the end of the already-paid billing period. Cancellation does not ordinarily reverse the current-period charge. A Tasker may still cancel future renewal attempts when paid features are suspended or a renewal payment is past due.

Submit the request before the next scheduled renewal. A request received after a renewal charge has already been initiated may apply to the following renewal, subject to payment-provider processing and Applicable Law.

3. Account deletion is different

Uninstalling an application, stopping use, hiding a profile, or removing a payment method does not by itself constitute cancellation. The authenticated AnewTask self-service account-deletion flow requests cancellation of future subscription renewals before it deactivates a Tasker account and reports an error without deleting the account if that cancellation cannot be confirmed. AnewTask should present subscription status and the next renewal date in the billing area when available.

Restoring an account during the 30-day restoration period does not reverse a cancellation request or automatically reactivate a subscription. The Tasker may select a new subscription after restoration if subscriptions are available and the Tasker remains eligible.

4. Authentication and account access

AnewTask may reasonably authenticate a cancellation request to prevent unauthorized account changes. If the Tasker cannot access the account or account email, contact support@anewtask.com and provide sufficient non-sensitive information to verify authority. Do not provide passwords, full card numbers, or card security codes.

Authorized Staff, Admin, or Super Admin personnel may process an authenticated support request. The operation records the acting account and a short support-request reference. Support personnel must not copy payment-card details or unnecessary sensitive information into that reference.

5. Refund effect

Cancellation and refund are separate. Cancellation prevents future renewals; refunds are governed by the Refund Policy.

6. Contact

Cancellation: support@anewtask.com | Support telephone: +374 96 033 989